When memory is slipping
It never quizzes their memory or corrects a muddled fact. It answers the feeling behind it, and meets a repeated question as if hearing it for the first time, as person-centred dementia care asks.
A COMPANION TO TALK TO, IN THEIR OWN LANGUAGE
A light left on,
for the long hours alone.
Felinar is a warm, patient voice for someone you love who spends long hours alone, whether they are living with dementia, finding their words again after a stroke, or simply lonely. It knows their family, their music and the places they come from, and it waits while they gather a thought instead of cutting in.
Taking a few new families at a time · English, Română & Deutsch
SEE IT IN TWO MINUTES
One lantern, three homes.
Rose, whose memory is slipping. Tom, finding words again after a stroke. Edith, sharp as ever and simply lonely. How a family sets Felinar up, from the first few lines to the first conversation.
2 minutes 15 · with subtitles · also in Deutsch and Română
THE HARDEST PART
Too many days pass with no one to talk to.
Family cannot always be there, and the hours between visits run long. For some, memory is fading. For others, words come slowly after a stroke, or the house has simply gone quiet. The need for company stays the same: a familiar voice, a kind ear, someone glad to listen.
Felinar fills those hours with conversation, even on the days you cannot be there.
WHO IT IS FOR
One companion, set to suit the person.
In the set-up interview you choose which of three settings comes closest. It changes how Felinar listens, waits and talks. These are our settings, not diagnoses, and if one stops fitting, it can be changed.
After a stroke
When words are hard to reach, it waits longer and never finishes their sentence for them. Gentle word games are welcome, as a help and never a test, and it puts them away at the first sign of tiredness.
Sharp, and simply lonely
For someone whose memory is fine but whose days are too quiet: widowed, perhaps, far from family, or home after a long stay in hospital. It talks with them as the sharp adult they are, with opinions, the odd gentle disagreement, and humour.
FOR THE CARER, TOO
Time to breathe, while they are in good company.
Looking after someone rarely lets up, especially when it falls to one person. Felinar can keep them company for an hour or two, so you can rest, eat, sleep, or sit down for a while.
From your own page you can follow the conversation as it happens, from the next room or another country. Type a few words to steer it, stop it if you need to, and add a visit or an appointment to their calendar, so Felinar can mention it on the day.
Protecting your own energy is part of looking after them well. A third of people caring for a relative with Alzheimer's meet the criteria for depression, and even more for anxiety. That is what a break is for.
HOW FELINAR WORKS
Three steps to set up. Then it listens.
01
You tell us about them
A short, gentle interview: their family and friends, the music they love, where they grew up, what to lean into and what to steer clear of, and which setting suits them. Skip anything, and come back to it whenever you like.
02
We set up their companion
Their own companion, with the name and the voice you chose, speaking their language. You open one address on their tablet or laptop, type a six-digit code, and it is theirs alone.
03
They talk
It starts on its own, with no buttons to press. It listens without rushing, remembers what matters, and is there whenever the day feels long.
WHY IT FEELS DIFFERENT
Designed around them, down to the wording.
Remembers what matters
Their people, their stories, the music they love, woven into conversation, so they feel known and remembered.
Nothing to press
Once their tablet or laptop is set up, it starts by itself and stays on. They simply talk. Built for people who find devices hard.
Their language, a voice you choose
English, Romanian or German, in a natural voice that speaks slowly and clearly. You choose its name, and its voice from a few samples.
Nothing made up
It names only the people you have told it about, and what it shares about painters, places or history comes from a shelf of pieces we have checked. It never invents a fact to fill a silence.
Music, poems, stories and photos
It can play the radio stations and recordings you pick, read aloud the stories and poems you give it, and show family photographs. It never offers what you have not added.
Hard questions, answered your way
You decide how hard moments are handled, like a question about someone who has died. Felinar follows your lead, gently and consistently, and softens if your choice ever visibly upsets them.
WHAT THE RESEARCH SAYS
Backed by evidence, and honest about its limits.
When we say something Felinar does is based on research, we point at a named study or guideline. Most of that research comes from dementia care, where the evidence runs deepest. We claim no research of our own for the other two settings: they are our judgement, built on the same rules.
- Good dementia care starts with a structured record of the person: their likes and dislikes, routines and life history. That is what our set-up interview builds.
- NICE guideline NG97, 2018
- Cognitive stimulation in groups has high-certainty evidence for better communication and social interaction. Felinar borrows its structure: themed conversation, music, reminiscence, and no testing.
- Cochrane review of 37 trials, 2023
- The one-to-one form a companion takes did not improve memory or self-rated quality of life in its definitive trial. So we make no such claim.
- Orrell et al., PLOS Medicine, 2017
- In advanced dementia, the most common unmet needs behind distress are boredom, loneliness and having nothing meaningful to do. Felinar is built around those needs; whether it eases distress has not yet been tested.
- Cohen-Mansfield et al., 2015
- A third of people caring for a relative with Alzheimer's meet the criteria for depression, and more for anxiety. A break is part of the care.
- Sallim et al., 17 studies, 10,825 carers, 2015
The set-up interview shows the sources behind each of its questions, with their strength and caveats.
PRIVACY & SAFETY
Private, safe, and theirs alone.
These are private conversations, often at a fragile time in someone's life. We treat their words, and their dignity, accordingly.
Separate for every family
Every family gets its own Felinar, kept apart from every other. The life and conversations of the person you love are never pooled or mixed with anyone else's, and nothing they say trains anyone else's companion.
Company, not care
Felinar keeps them company. It does not watch over them and cannot call for help, so please keep every arrangement you already have. If something said sounds like distress, it emails the address you choose, with the time and a link, never the words. It listens whenever it is on, so anyone else in the room should know it is there.
A written record, deleted when you ask
We keep a written record of each conversation, so we can look into anything that goes wrong. You can ask for a copy at any time, and we delete it, or everything, whenever you ask. The set-up interview says plainly which services help run the voice and what each one keeps.
Honest about the evidence
Felinar is built on what the research supports: company, something to talk about, and conversation that never tests. Where the evidence is thin, we say so rather than promise. Every research claim we make points at a source.
PLANS
Start with two weeks free. Then pay by the hour, or choose a plan with the hours that fit.
Every way of paying is the same Felinar: their own companion in their language, and your own page to listen in, guide the conversation and add to their calendar. They differ only in how many hours you take on ahead, and the more you do, the less each hour costs.
Free for two weeks
The trial starts with the first conversation, not the day you sign up, and includes up to 20 hours of conversation. Nothing to pay and no card to give. Near the end we write to you, and you choose a plan or simply stop.
Pay as you go
£9 an hour
£29 to start, once
No monthly fee and no commitment. Each hour is charged as it starts, and whatever is left of it stays yours until you use it. The hours of a month are charged together at its end. Before you begin we check your card with a £0 authorisation; nothing is taken until an hour starts.
For a few conversations a week, or while you find out how much they talk.
Light
15 hours of conversation a month
£119 a month
Works out at £7.93 an hour, nothing to start.
About half an hour a day, or a few long talks a week.
Daily
30 hours of conversation a month
£225 a month
Works out at £7.50 an hour, nothing to start.
About an hour a day, or a few long afternoons a week.
Plenty
60 hours of conversation a month
£399 a month
Works out at £6.65 an hour, nothing to start.
About two hours a day.
All day
120 hours of conversation a month
£749 a month
Works out at £6.24 an hour, nothing to start.
About four hours a day, for someone who is alone most of the day.
- Unused hours roll over and never expire. A quiet month is not lost.
- Only conversation counts. Felinar can stay on all day; the hours when nobody is talking cost nothing.
- Change or stop any month. If you use less than you thought, move to a smaller plan or to pay as you go; your saved hours stay with you and are used first.
- The more hours, the less each one costs. Pay as you go asks the least of you and costs the most per hour; the plans cost less per hour and nothing to start.
"Felinar began with one family, and one grandmother. We are opening it, carefully, to a few more."
For families and carers, near or far.
Bring Felinar to someone you love.
We are welcoming a few new families at a time. Tell us a little about the person and your situation, and we will write back to set up their Felinar with you. The first two weeks are free.
Thank you. We have your request.
We will be in touch by email soon, to set up their Felinar with you. If you need us sooner, write to hello@felinar.co.uk.
Available in English, Română and Deutsch.